If the shoe fits that is.

Recently I purchased a Internet marketing type book. I am always looking to learn and add new income streams. You do know how wise that is right? Multiple Streams of Income. Don’t put all your eggs in one basket.

The e-book was written about marketing on a certain social network. Although the idea’s where pretty good and some what sound, these same tactics could only work with certain tools. Tools that I found out no longer even worked.

I realize things happen, somethings are beyond our control. When we rely on others tools that is.

Needless to say I contacted the sellers to voice my concerns, my money bought a plan that did’nt seem to work.

The only course of contact was an e-mail address, that was the only solution. My e-mail seemed to go unanswered, or it never made it to it’s destination.  The entire thing ended up a mess on a forum, I should have known better. I did get my problem solved in a round about away.

So my question to you, if you sell your own products, what type of support do you provide? You do realize e-mail is not 100% perfect right? You do realize that by only having a e-mail contact for support that some of your little concerns could turn into major public problems right?

I was taken care of, problem solved. I learned from the “episode”. I am still wondering if another person learned. The jury is still out.



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