I got to thinking today that it might seem to you that I only rant about poor support. I only talk about the folks who didn’t do me right. So I thought it was time for an over due great support rant. (I still get to rant, it’s my blog).

I am actually going to go one step further and talk about the best support I’ve ever received from an Internet Marketing company. At least to date.

The company that seems to pull out all the stops when it comes to customer service is a Auto Responder service called AWeber. I remember when I signed up, it was kind of surprising. First was a welcome phone call from the company which I missed because I wasn’t home. Next was a letter in the mailing welcoming me to the service. These really are not “big” things, but it’s amazing the impact they can create.

You might be thinking that a support system such as above would be too much work. In reality, once set up as a system, how much work would it really be? Better yet, what would it do for your business or your reputation? Maybe even another way to reassure the customer they made a great choice?

In case your wondering, the second runner up would be a Marketer by the name of David Bullock.

To my defense, I would like to say, i am not that hard to please, just in case your wondering. Just like any one else, treat others as you’d want to be treated, thats all I ask for.



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